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FAQ

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General

1. Who should use 212 Smoke?
212 Smoke is for smokers 18 years of age or older. Please check the legal smoking age in your state as it may apply to electronic cigarettes. It should not be used by children, pregnant or breast feeding women, people with heart disease, high blood pressure, diabetes or people taking medicines for asthma or depression. Consult your physician before using any electronic cigarette product.
2. How do 212 Smoke Electronic Cigarettes Work?
The act of inhaling triggers a vaporization process that releases simulated smoke. 212 Smoke E-Cigarette produces vapor which looks like smoke, but disappears in seconds.
3. Where can I smoke an electronic cigarette?
212 Smoke Electronic Cigarettes do not burn tobacco or produce ash. No second hand smoke, so 212 Smoke Electronic Cigarettes can be smoked in bars, restaurants, planes and places that don’t typically permit smoking.
4. Does 212 Smoke E-Cigarettes produce smoke or tar?
No, 212 produce an odorless vapor which looks like smoke, but disappears in seconds.
5. Why use 212 Smoke Products?
Advantages:
  • No matches, no ash, no second hand smoke
  • No harmful carbon monoxide, no tar
  • Does not produce smoke, just a virtually odorless vapor
  • Will not stain your teeth, no smelly breath
  • Save big over traditional cigarettes
  • Easy to use, unique design
  • 30 Day Money Back Guarantee
  • 1 Year Warranty

 

Ordering

1. Who can order from 212 Smoke?
Anyone 18 years of age or older and that is of legal smoking age in their respective state. Not to use by children, women who are pregnant or breast feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. Warning: This product contains nicotine, an addictive and habit forming drug.
2. Is my personal information and credit card information safe?
All information, including your credit card data, is processed through PCI secured servers with 128 bit encryption technology. Your information will never be shared with a third party. We do NOT rebill your credit card, what you pay for is what you get.
3. Where can I buy 212 Smoke products?
They are only available via the internet through our secure site at this time.

 

Product

1. How long will the battery last before needing recharging?
A 212 Smoke Electronic Cigarette battery will last 1 day before needing re-charging, depending on the intensity and quantity of puffs. Battery lifespan determine by the number of full mouth puffs. These can range between 150-400+ puffs.
2. How do I know when the battery needs recharging?
When inhaling becomes difficult or the amount of smoke (vapor) diminishes on a new or hardly used cartridge, it is time to charge the battery. Battery light will blink when your e-cig battery is completely exhausted and recharging is needed.
3. How long does it take to recharge a battery?
Charge a new battery initially for about 2-3 hours. Subsequent recharges should take about 2-4 hours. A battery can be recharged in excess of 300 times before reaching its useful life.
4. What is a cartridge and how long will a cartridge last?
Cartridges are a combination of a cartridge and an atomizer in one unit. A cartridge contains the Nicotine dilution. It comes in various strengths: high, medium, low and zero. Premium cartridges supply approximately 150-250 puffs depending on the user. This is approximately 1 pack of traditional cigarettes.
5. How much nicotine is in each cartridge?
The 4 different 212 Smoke nicotine strengths are as follows:
  • High : 16mg
  • Medium : 11mg
  • Low : 6mg
  • Zero Nicotine : 0mg

 

Shipping

1. What countries do you ship to?
We deliver to almost all countries. If your billing or shipping address is outside of US, please use International Checkout. After you add items to the shopping cart, please click "- Outside the U.S. - International Checkout" button instead of „Proceed to Checkout”. You will be redirected to InternationalCheckout.com. We do not process cards outside of US. They are an authorized partner of us; your shipping charges will be calculated on that page. Please refer to individual Country rules and guidelines on electronic cigarettes before placing your order.
2. Is shipping free for every country?
Free shipping provided by the United States Postal Service (USPS). Free shipping in US only.
3. How long does it take to receive my order?
New orders are processed within 2 business days of ordering and delivered within the time frame based upon the shipping option selected. If Free Shipping is selected delivery times are typically 3-10 business days.
4. How do I track my order?
Once your order has been packed and is ready to ship, you will receive an email which will include your order tracking number and link for tracking.

 

International Orders

What if my credit card billing address and/or my shipping address is outside of US?
We deliver to almost all countries. If your billing or shipping address is outside of US, please use International Checkout. After you add items to the shopping cart, please click "- Outside the U.S. - International Checkout" button instead of „Proceed to Checkout”. Your 212 Smoke order will be forwarded to International Checkout for billing, shipping and customer service. Once you have completed your order, an email confirmation will be sent to you. International Checkout will place the order with 212 Smoke on your behalf, receive it at their depot, and then ship it to your doorstep.

 

Smoking Tips

212 Smoking Electronic Cigarette Smoking Tips
To reach the best smoking experience:
  • While drawing on your e-cigarette, take a longer, slower drag than you would from a normal cigarette. This will ensure that you get the most flavor and “smoke” out of your puffs.
  • When inhaling becomes difficult or the amount of smoke (vapor) diminishes on a new or hardly used cartridge, it is time to charge the battery.
  • When experiencing little to no vapor, or the flavor has changed, it means that either the battery or the cartridge is running low. Always try to swap the battery first to avoid wasting cartridge content.
  • Once a cartridge has been unsealed, it should be used within one week.
  • On average, smokers consume each ordinary cigarette in 14-16 mouthfuls. When using the 212 Smoke Electronic Cigarette, users should stop smoking after 14-16 mouthfuls (equal to an ordinary cigarette) of the atomized cartridge. It is recommended that smokers wait at least half an hour before using the e-cigarette again.

 












 
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